Last Updated: May 20, 2026
Return window
You have 30 calendar days from the date you receive your item to request a return.
Eligibility
To be eligible for a return, your item must be:
- Unused – no signs of wear, washing, alteration, or damage
- In its original packaging with all tags and accessories attached
- Accompanied by proof of purchase (order number or receipt)
- Returned due to a quality issue or simply because you changed your mind (both accepted as long as unused)
Non‑returnable items
- Items damaged due to misuse or accidents after delivery
- Final sale or clearance items (clearly marked “final sale” at purchase)
- Customized or altered items
Return shipping – free
We offer free returns. No restocking fee applies.
How to return
- Email info@edhardyoriginalls.it.com with your order number and return reason.
- Within 1 business day, we will send you a prepaid return shipping label and return authorization.
- Pack the item securely, attach the prepaid label, and drop it off at any carrier location (no cost to you).
Return address
8440 Arborfield Ct, Fort Myers, Florida 33912, United States
Return request response time
We will respond to your return request within 2 business days and provide instructions on how to proceed.
Refund processing
Once we receive and inspect your return, we will process your refund within 1–2 business days. Refunds are issued to your original payment method (Visa, MasterCard, or PayPal).
Refund arrival
After we process the refund, please allow 7–10 business days for the funds to appear in your account, depending on your bank or payment provider.
Partial refunds
Partial refunds may apply if the item shows obvious signs of use or is returned after 30 days.
Late or missing refunds
If you have not received your refund after 10 business days from our processing date, first check with your bank or PayPal, then contact us at info@edhardyoriginalls.it.com.
Exchanges
We do not offer direct exchanges. Please return the original item for a refund and place a new order.